The machine, the measurement setup or the device at your customer's site knows something. Your ERP, your planning or your accounting knows something else. In between, there's usually a person with a spreadsheet.
That gap stays because two kinds of people look at it. The software vendor knows your back office and stays away from the device. The installer knows the device and never touches your software. Both are right about their own half.
At Veton, we walk that whole chain ourselves, every day, from the enclosure through production into the ERP and afterwards out at the customer. For the electronics we work on existing platforms. Writing the software that runs on them, connecting them and keeping them updated remotely, we do ourselves. We don't design printed circuit boards from scratch. The same approach works just as well when there's no device involved at all.
More concretely, by situation: integrations between systems · for installation companies · the digital work order